We strictly respect and protect intellectual property rights, including but not limited to copyrights, trademarks, patents, industrial designs and trade secrets. In the process of product display and operation, we always comply with the requirements of laws and regulations and have established a complete intellectual property review mechanism. Given the complexity of the product categories on the platform, if suspected infringing content is found, the right holder is welcome to send the following details to the email: [email protected]:
1. Proof of rights
- Identity documents of the complaining party (scanned copy of business license/ID document)
- Proof of intellectual property rights (registration certificate, authorization document, etc.)
- Rights agency documents (if applicable)
2. Proof of infringement
- Full URL address of the infringing content
- Specific description of the suspected infringing elements (such as "infringement of XYZ trademark registration No. 123456")
- Comparative analysis of the right work and the alleged infringing content
3. Legal statement
- Promise that the complaint is based on good faith and the information is true and valid
- Confirm that the complaining party has the identity to legally claim rights
- Statement of liability for perjury
4. Contact information
- Valid mailing address
- Contact person and position
- Contact phone number and email address
Please note that the email address [email protected] is only used to handle copyright-related complaints. For other questions or needs, please contact our customer support team.
We are committed to quickly resolving any intellectual property disputes and ensuring that the rights and interests of intellectual property owners are fully protected.
We welcome honest and fair complaints and take every complaint very seriously. However, please be aware that submitting a false infringement notification may result in legal consequences, including but not limited to damages and attorneys' fees. If you have any questions about whether material is infringing, please consult a legal expert before submitting a notification. We take intellectual property protection very seriously and look forward to working with you to ensure compliance with the law.
